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Expertise: MPLS, BGP, ATM, SNA, QoS, Network Design, Routing and Switching Design and Configuration, LAN and WAN Protocols, Business Analyst for Training Development, Training Curriculum Development, Sales Skills Training
RAY
BS, MBA, CCSI, CCNP, CCDP, SE, FE
Involved in data and voice communications for 35 years. His experience includes administration, planning, marketing, training development, consultation, training delivery and engineering. Functioned as CEO of ICM since 1999
Trained and led a team of up to 27 Cisco certified instructors
Appointed Global Knowledge Course Director for CCDA Boot Camp, ARCH, TCN (Troubleshooting Cisco Networks), and Cisco Foundation System Engineer// Field Engineer Boot Camp.
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Developed a 5-day Troubleshooting Cisco Networks (TCN) class from the Cisco CIT course for Global Knowledge
Conducted seven Instructor boot camps for new Cisco instructors
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Certified Cisco instructor since 1995, certification number 95044.
Achieved Cisco CCNA,CCDA,CCNP,SE,FE and CCDP certifications
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Developed Training Materials for GTE/Verizon
Developed training materials for US Robotics on NetServer and the Wireless Access System. Developed a bridging class for ARG for Cisco Routers. Developed an ATM class and Broadband Networking class for Kaiser Permanente. Developed a Basic Voice Communications Class for Octel. Developed a curriculum for Bell Atlantic Nynex Mobile. Developed and delivered a five-day Information Architectures class for the General Electric Information Management Leadership Program. Used Harvard Business School cases. -
Managed, developed and delivered 70 percent of the Ameritech Universal Help Desk/Network Control Center curriculum;
Designed and installed a portable Lab for the Ameritech curriculum; Developed and delivered cisco router training for Ameritech I&M; Developed and delivered Network Management Systems, Digital and T-1 and LANs, both Application and Technical for ADNI; Developed and co-delivered Data Communications I, Data Communications II, TCP/IP & IEEE, Local Area Networks, OSI & X.25, Voice Communications, Digital Networks & T-1, as well as several management overview classes for Boeing Computer Services Education and Training;
Developed and delivered similar curricula for Bank of America, Kidder Peabody, Morgan Stanley, Hartford Insurance Group, Aetna and numerous other companies;
Developed and delivered "Winning With Centron" for U S WEST. A one-day seminar was presented to all marketing personnel in 14 states. A spreadsheet for Net Present Value Analysis of Centrex vs. PBX was included along with a booklet on Basic Accounting written by Mr. Dooley; -
Designed, developed and delivered a voice and data communications curriculum for United Airlines;
Consulted the State of Illinois Lottery regarding X.25 vs. dedicated digital networks; Developed, managed and implemented the ICM marketing plan from 1981 to 1991. During this time, ICM expanded from providing training in one city to presenting seminars on an international basis; Sold, designed and implemented the largest bank on-line data network in the State of Oregon. |