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VoIP Design and Configuration, Network Design, Routing and Switching Design and Configuration, Data Center Design and Construction, QoS, LAN and WAN Protocols
Bob
Certifications
Certified Cisco Systems Instructor (CCSI)
Cisco Certified Design Professional (CCDP)
Cisco Certified Network Associate (CCNA)
Cisco Certified Design Associate (CCDA)
Cisco Qualified Specialist – IP Telephony Design
Cisco Qualified Specialist – Unity Design
Cisco Qualified Specialist – Unity Support
Cisco Certified Voice Professional (CCVP) [December 2008]
Experience
Principal (10/06 – current)
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Provide Cisco Authorized Unified Communications training through a Cisco Learning Partner
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Mentor new Unified Communications instructors
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Manage hosted Unified Communications solution for eleven clients.
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Consult with clients on data center design and management.
Director of Technology (2/06 – 10/06)
TriPRACTIX, An affiliate of Orthopaedics Northeast
- Managed construction of multimillion dollar state-of-the-art data center.
- Designed and built high availability ISP platform.
- Oversee 35 staff members in data center operations, network operations, system operations, software engineering, and deskside support.
- Provide decision-making support for VoIP presales team.
- Implemented Unified Communications.
LAN/WAN Administrator (2/05 – 2/06)
- Provided Tier 2 & Tier 3 network support for 400 person enterprise with 12 sites.
- Supervised construction of microwave system transmitting carrying three OC-3 systems.
- Implemented network management systems including SNMP trending and fault management.
- Provided guidance and training to helpdesk to sectionalize network issues.
- Helped to convert IT Department into a stand-alone business (triPRACTIX).
Network Engineer (6/02 – 2/05)
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Became an employee when Indiana Data Center acquired Corporate Internet Solutions.
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Assisted with construction of data center and migration of services to new facility.
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Provided support for network of WiFi and Canopy PoP. The network scaled to nearly 40 PoPs and 500+ business users.
VP of Network Operations (9/98 – 6/02)
Corporate Internet Solutions
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Began as first employee.
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Lead network from one LAN to nearly 100 servers and 24 WAN circuits.
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Earned CCNA certification
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Oversaw staff of seven in NOC providing 24x7 coverage for network operations.
General Manager (3/97 – 9/98)
CompuTech Labs d.b.a. CTLNet Internet Services
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Learned back office systems
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Managed agreements with community networks.
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Revised billing practices and procedures to improve accuracy.
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Positioned company for sale to EarthLink.
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Expanded dialup service.
Education
Purdue University, Fort Wayne, IN (1/97 – 5/00)
Coursework in computer science, 46 credit hours, 3.5 GPA
Siena Heights University, Adrian, MI (9/96 – 12/96)
Coursework in information systems, 14 credit hours, 3.2 GPA
Bishop Dwenger High School, Fort Wayne, IN
Graduated 1996 |
